Account & Authentication
Questions about logging in and managing your account
14 articles
- Why do I have to verify my identity?
- Can my roommate access my account?
- Can you tell me whether my former roommate still has a policy?
- How do I log in and view my policy online?
- Why can't the website find my policy using my email address?
- Can you locate my policy using my phone number?
- How do I create an online account?
- Why is my policy not showing under my account?
- I forgot my password.
- I no longer have access to my old email. How do I access my policy then?
- I think someone accessed my account.
- Can I upload my driver’s license here?
- How do I update the email address on my policy account?
- How do I update the phone number on my policy account?
