Skip to main content

What should I do after a loss or after filing a claim?

If theft is involved, report it to the police and retain the report information. Take reasonable steps to protect property from further damage when it is safe to do so. Keep damaged items unless the claims representative tells you otherwise, prepare an inventory of damaged or missing property, and take photographs when possible. The assigned claims representative will explain what documentation is needed and what steps you should take. These steps do not guarantee coverage.

RQA-095

Did this answer your question?